Magical Resources for Growing MSPs.
By enabling service magic ✨, Thread empowers MSPs to do their best work.
![TimeZest Small](https://www.getthread.com/hs-fs/hubfs/TimeZest%20Small.png?width=582&height=282&name=TimeZest%20Small.png)
Thread + TimeZest: Schedule Effortlessly
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Integration Webinar with Thread and HaloPSA
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HaloPSA and Thread Integration Launch Party
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Supercharge your service experience with Thread's integration to HaloPSA
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Introducing Planner: Request-tracking and planning for modern MSPs
![evolved logo](https://www.getthread.com/hs-fs/hubfs/evolved%20logo.png?width=1150&height=604&name=evolved%20logo.png)
How chat can help you stay ahead of emerging IT service trends in 2024
80%
Increase in efficiency
52%
Reduction in cost per interaction
3x
Increase in agent productivity
What people love about Thread
“Thread could be a gateway to tons of organizational information — not just related to IT. It’s revolutionary, and we want to be part of that journey with them.”![]()
Greg Clarkson
Managing Director
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“Integrated chat is the future of providing the best possible service delivery – especially for MSPs looking to cut costs and increase profit margins.”![]()
Adam Bielanski
CEO
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With Thread, clients can easily reach out for support. There's virtually no client hesitation, which [happens] when someone doesn't know whom to talk to or doesn't feel like picking up the phone or sending an email.![]()
Evan Dumouchel
VP & General Manager
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“Thread really enhances the CloudRadial platform. It can make it appear as if the MSP service team is sitting at the desk next to yours, providing real-time help. It’s really powerful.”![]()
Jeff Farris
President & CEO
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"Changed the way we work. Finally all our staff can see the responses that come in from client and go out from other staff members - this really helps the team stay on top of what is going on."![]()
Joel Kino
Managing Director
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"In addition to response time being cut down, the feeling of "Hey, I feel supported" went up exponentially. Problems get resolved faster. We’ve seen massive efficiency improvements since rolling this out. Our people are much happier!"![]()
Jason Vickers
Director
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Get started with Thread today.
Unlock an unfair advantage for your IT business.