Breaking news! Thread is in talks of acquisition with Spirit Halloween and could soon be Spirit Thread. Read more about our spooky partnership
Your AI Spirit
Service Desk
Make every unresolved issue, a haunted artifact.

Your customers frequently ghosting you?
We’ve got the platform for you

SPOOKY-LAs. They expire at midnight.

Approval requests that transcends time and space. All to get an answer.

Try out our new Ouija board chat.
Let the spirits guide you.
Celebrate our new collab

Embrace your alter ego, and make tickets disappear.
Create your own costume. Share it for charity.

Turn any idea into a hilarious IT costume with the magic of AI. Share your spirited costume on LinkedIn to spread the news of Spirit Thread, and we'll donate $10* to Y’alloween, a local charity to support kids get access to Halloween costumes.
*restrictions apply
Discover the world’s first-ever, seasonal ITSM platform

Your customers can open new chats from anywhere they are....

Your army of darkness can reply from Dark Mode Inbox. Optimized for after Midnight and full moon sessions.

Everything is synced to your favorite PSA.
Real quotes from not so real customers
The solution I’ve been waiting an eternity for.
“Thread weaves a web of seamless communication, banishing chaos and conjuring a superior connection with customers. When every message flows like a ghost through the night, the difference is truly haunting.”
Jimmy - Director of Service Delivery
Want real
massive improvements
to service desk capacity?
Try out Thread. The AI Service Desk for MSPs
