Partner of the Year - GadellNet

GadellNet is the epitome of what it means to be a Thread partner, leveraging Thread as their competitive advantage in a growing and dynamic market. They’ve gone above and beyond by branding their entire service around chat powered by Thread, leveraging their incredible service as their competitive advantage in a very competitive market, and making it a core part of their customer experience. From hosting an innovative customer event featuring literal spools of thread to creating standout marketing collateral for their 2024 rollout, GadellNet sets a gold standard for creativity and execution.

With exceptional AI usage stats in prioritization, categorization, title optimization, and time savings, they consistently drive their customers to adopt chat-first interactions, demonstrating what magical service delivery should look like.