See Thread in Action
![planner-hero-people planner-hero-people](https://www.getthread.com/hs-fs/hubfs/planner-hero-people.png?width=500&height=358&name=planner-hero-people.png)
Want to see how easy it is to build efficiencies and increase customer satisfaction and profit? Get a one-on-one demonstration to see how Thread can:
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Eliminate ticket ping pong with Teams and Slack integrations for your PSA
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Increase team capacity with a universal inbox
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Automate triage, categorization, prioritization, summaries, and time entries
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Optimize your team's efficiencies with powerful workflows
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Empower your technicians to collaborate on issues with @mentions
21%
gross profit margin improvement
71%
of end users who chat once will never call or email again
30%
Decrease in Time to resolution
1h /day
Saved for your technicians
What people love about Thread
“Thread could be a gateway to tons of organizational information — not just related to IT. It’s revolutionary, and we want to be part of that journey with them.”![]()
Greg Clarkson
Managing Director
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“Integrated chat is the future of providing the best possible service delivery – especially for MSPs looking to cut costs and increase profit margins.”![]()
Adam Bielanski
CEO
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With Thread, clients can easily reach out for support. There's virtually no client hesitation, which [happens] when someone doesn't know whom to talk to or doesn't feel like picking up the phone or sending an email.![]()
Evan Dumouchel
VP & General Manager
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“Thread really enhances the CloudRadial platform. It can make it appear as if the MSP service team is sitting at the desk next to yours, providing real-time help. It’s really powerful.”![]()
Jeff Farris
President & CEO
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"Changed the way we work. Finally all our staff can see the responses that come in from client and go out from other staff members - this really helps the team stay on top of what is going on."![]()
Joel Kino
Managing Director
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"In addition to response time being cut down, the feeling of "Hey, I feel supported" went up exponentially. Problems get resolved faster. We’ve seen massive efficiency improvements since rolling this out. Our people are much happier!"![]()
Jason Vickers
Director
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