OUR MISSION

We’re a crew of magicians, on a mission to help IT managed service providers to make service magic.

OUR VALUES

How we do things is just as important as what we do.
These are the values behind everything we make at Thread.

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Relentlessly Positive

“Can’t” is not in our dictionary. Threadies never stop solving and choose, when faced by failure or stress, to be positive. Even when it’s easy to let negativity creep in.

For us, the choice is binary—Threadies opt for 1’s over 0’s and strive to be fountains, not drains.

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Weave together

Threads apart—no matter how brilliant—are just that: colorful strings that sing with unfulfilled potential.

Threadies weave the best ideas from our community together into a beautiful, collective tapestry.

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Go Beyond

At Thread, we turn users’ lowest days into moments of magic. How? By going beyond the constraints of “how it’s done” to explore expectations and how to exceed them.

Threadies believe deep down that fortune favors the bold; we’re brave enough to try sh*t, to iterate on what works, and to own what doesn’t.