Recognizing the MSPs and the people who go above and beyond to make magical IT service happen every day.
Thread's Lifetime Achievement Award goes to…Matthew Bookspan of BlackTip IT! One of Thread’s very first customers, Matthew has been cheering us on...
Tyler from WBM helped us design the first Microsoft Teams app back long before Inbox was a twinkle in my eye. His insights into the UX of Thread has...
Albert at GTS! He is a must-meet for all new additions to our product and engineering. He also actively assists other partners with onboarding,...
He has found every which way to break our product, He's even figured out how to wrap our product with Google Auth.
Raven has been leading the charge on Thread’s end to end ticket resolution. Jared built end to end workflows between Thread and RPA’s before our team...
Pivotal Crew joined the service experience revolution very early in on our journey. Cassie and her team have been incredible champions of Thread,...
For the most auto-prioritized tickets, saving thousands of dollars per month while growing nearly 7X year over year. Interlaced has leveraged Magic...
For the most auto-categorized tickets, saving thousands of dollars every month while growing more than 6X year over year. RFA has leveraged Magic AI...
Vance @ Rarity is a tech’s tech, aka, a pirate’s pirate. He is always on the hunt for ways to break the mold and find a way to make things work. He...
If you’ve ever had the pleasure of meeting Frank, you’ll know exactly why. It’s not just the Thread tattoo or the pirate hat, but his insatiable need...
By embracing Thread Inbox to its fullest potential, Gabriel exemplifies how smart tools and a strategic approach can transform ticket management into...
No one is faster than Homefield when it comes to rapid response times. Their unwavering commitment to minimizing downtime, addressing issues before...
Marco has always been obsessed with providing incredible modern service experiences, and when one of their customers who was part of a small POC told...
1MSP is an army of one that has been able to leverage Thread for ultimate scalable service magic. With minimal admin, they are maximizing...
For their unwavering mission to deliver exceptional customer experience. Their feedback and collaboration with our team to expand Thread’s...
TeamLogic IT has shown extraordinary momentum and commitment to modernizing their support experience with Thread. Just two months after onboarding,...
They have combined people, process, and technology (Thread!) to completely revolutionize and modernize what tier 1 support looks like for their...
Building radical value into our product is what we do, and when we released our agentic AI, they didn’t blink an eye, deploying Magic Agents and...
For representing all the things we hope and dream a partner will achieve with Thread. Exceptional use of AI and automation to find new efficiencies,...
Generation IX doesn’t just deliver incredible service—they market it as a competitive advantage, redefining expectations and using their dedicated...
For their commitment to partnership and their thoughtful approach to innovation, always with incredible service as the guiding principle, have been...
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