Service Magic

Magical stories of MSPs, ITSX, & delivering outstanding service experience

Product Update

Innovation in Action: Three Breakthrough Upgrades for Smarter Service Desks

Thread launches three breakthrough upgrades for service desks with Messenger 3, Inbox 2, and Magic 2, designed to enhance collaboration, visibility,...

Mark Alayev Feb 14, 2025

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Make service magic ✨

Serv·ice Mag·ic /ˈsərvəs majik/

The act of making service requests disappear at ludicrous speeds, causing clients to jump with joy.

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